By clicking on the button below, you can call up our data protection notice and edit your data protection settings there.
If you have transmitted your personally identifiable information through this website or by email, such information will only be used in order to conduct correspondence with you as well as for those purposes for which you provided that information. We assure you that your personally identifiable information will not be shared with third parties unless the law requires us to do so.
The data you have provided will only be stored for 6 months or until such point as the purpose
for which it was shared has been achieved. Insofar
as the law requires that data be stored for a specific period of time, we
will comply with such legal provisions. Should you no longer agree to our
storing your personally identifiable data, pursuant to your request we will
delete such data. If your personal data has changed in the meantime, we will
correct that data based upon the information you provide us.
For security reasons and in order to protect transmission of confidential content, such as inquiries which are sent to us using the contact form, this site uses SSL encryption. You will be able to recognize the secure connection when the URL in your browser changes from "http://" to "https://", also generally accompanied by a green padlock symbol in your browser toolbar. When SSL encryption is activated, the data you share with us cannot be read or stolen by third parties.
You have the right, at any time and at no cost, to receive information about your personally identifiable data stored by us, about the source and recipient, the purpose for which it was collected, as well as to demand the correction, blockage or deletion of such data.
If you think that the processing of your data violates the data protection law or your data protection claims have otherwise been violated, you can complain to the relevant supervisory authority. In Austria this is the „Datenschutzbehörde“ (data protection authority).
If you have questions on the topic of “your personally identifiable
data”, you may contact us at any time as follows:
A cookie is a small file consisting of
letters and numbers, containing information that is downloaded to your device
whenever you open a webpage with the aid of your browser. It does not cause
any damage. In order to get optimal use out of the website and benefit from
certain personalized functions, it is necessary to accept cookies on your
computer, tablet or smartphone. Such cookies enable us to recognize your
browser the next time you pay us a visit. However, if you do not wish this to
happen automatically, you can change the settings in your browser so that you
are informed on each occasion and can accept the cookies, or not, on a
However, you should be aware that, by
deactivating cookies, this may reduce the functionality of our website.
Cookies make it possible to differentiate you from other users. This
helps to make surfing this website more pleasant for visitors and to improve
the website itself. When you reopen pages you have already visited several
times in the past, cookies will also help improve your user experience.
Assuming that you use the same device and the same browser as before, these
cookies tell us how you use our pages and may potentially make the content
displayed more relevant to your personal interests and needs.
Most of the cookies we use are so-called “session cookies”. At the end of your visit, they are automatically deleted. Visit data that must remain permanently available during a session includes form data, which allows us to redisplay such data if information has been entered erroneously. However, this will also be deleted once the form is submitted. The cookies used on our website do not collect any information with which we can personally identify you.
You can prevent cookies e.g. for Google Analytics by changing your privacy settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website.
The provider of our website automatically stores information in so-called server log files for certain services on the server on which our website is hosted. All log files are rotated daily, the logs from the previous day are archived and are then available for the specified retention time. However, these are purely internal log files to which we as the customer have no access. This data is not merged with personal data sources.
Web server log file
Contains: Domain, IP, requests, user agent, timestamp, status code
Retention time: 3 days
FTP log file
Contains: FTP User, IP, Downloaded / Uploaded files
Retention time: 24 hours
Email log file
Contains: metadata (sender, receiver, time, IP, size)
Retention time: 3 days
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”, text files that are stored on your computer and make it possible to analyze your use of the website. In general, the information about your use of this website generated by this cookie is transmitted to a Google server in the USA and stored there. IP anonymization has been activated on this website, meaning that Google will abbreviate, and thus create a pseudonym for your IP address within member states of the European Union as well as in other states within the European Economic Area which are a party to the agreement. As a consequence, only very general localization is possible. Only in exceptional cases is the full IP address first transmitted to a server of Google in the USA, where it is then shortened. On behalf of the operator of this website, Google will use this information to analyze use of the website, compile reports about website activity, as well as provide the website operator with further information about use of the website and the Internet.
Data is processed in accordance with the legal provisions of § 96 par. 3 TKG as well as art. 6 par. 1 lit a (consent) and/or f (legitimate interest) of GDPR.
Our interest consistent with GDPR (legitimate interest) is the improvement of our offer and our web presence. Since the private realm of our users is important to us, user data is associated with a pseudonym as described above.
The IP address provided by your browser to Google Analytics is not compiled with other data from Google. You can prevent the storage of cookies via the privacy settings of this website. However, please note that if you do this you may not be able to use the full functionality of this website.
By means of IP masking, any personally identifiable information will no longer be processed. Nonetheless, we have entered into a contract with the provider to process information pertinent to our business matters. Our relationship with this web analysis provider is commensurate with the resolution entered into between the European Commission and the USA: known as the “EU-US Privacy Shield”.
You can prevent Google Analytics from collecting your data by changing your data protection settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website. Objection to data collection by Google Analytics.
entered into a data-privacy contract to that effect with the newsletter
provider in question.
Our website uses a plug-in for the Google-operated service YouTube. The operator of this service is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. This means, if you visit one of our pages that feature the YouTube plug-in, a connection will immediately be established to the YouTube servers. This will inform the YouTube server which of our pages you are visiting as well as those you have visited. If you are logged in to your own YouTube account, you will enable YouTube to sync your surfing behavior with your personal profile. You can prevent this from happening by logging out of your YouTube account beforehand.
This website uses the Google Maps
map service via an API. The provider is Google Inc., 1600 Amphitheater
Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.
The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Find more information about the handling of user data in Google's
The Google Tag Manager is a system that controls which and when tags (scripts) are executed on the website.
This can be e.g. Google Analytics, which the Google Tag Manager can use to generate statistics on user behavior on the website. The Google Tag Manager works with tags and triggers.
However, Google Tag Manager does not access this data and does not set any cookies itself. If cookies have been deactivated via the data protection settings, this also applies to those cookies that were implemented via tags with the Google Tag Manager.
Find more information about the handling of user data in Google's
To measure our conversion rates, our website uses the visitor activity pixel of Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.
For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.
The use of Facebook Pixel is based on
Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate
interest in effective advertising campaigns, which also include social media. In
Facebook’s Data Privacy Policies, you will find additional information about
the protection of your privacy at: https://www.facebook.com/about/privacy/.
You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.
If you do not have a Facebook account, you can deactivate any userbased advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
If you wish to subscribe to the newsletter offered on our website, we require you to provide us with an email address along with information that allows us to verify that you are indeed the owner of the email address provided and that you consent to receipt of the newsletter. In order to provide you with customized content, we collect and process information which you share with us voluntarily, including your interests, birthday, postcode and town of residence.
By clicking on the registration link, you agree to the processing of your
personally identifiable information (such as: first name, last name, email
address) by us as the data privacy officer, for the purposes of sending you
an email newsletter on the basis of your expressed permission, until such
time as said permission is revoked.
In order to guarantee that you do indeed consent to our sending you the newsletter, we use the so-called double opt-in process. This involves adding a potential recipient to a temporary mail server. An email is then sent to the user, giving the user an opportunity to express their legal consent to receipt of newsletters. Only when this confirmation has been provided will the user’s email address be actively added to our newsletter server.
We use this information exclusively in order to regularly send out the information you have requested or in order to keep you up-to-date with our very latest offers.
Your consent to the storage of information, your email address as well as use thereof in order to send a newsletter may be revoked at any time, for example by using the “unsubscribe” link contained in the newsletter itself or by using the unsubscribe form on our website.
In order to send you a newsletter, we use special newsletter software.
This also involves sending your data to the operator of the newsletter software
company, where your registration and/or cancellation including the date and
time of day are recorded. Of course, this occurs subject to stringent controls
designed to protect your personal privacy. This company is prohibited from
selling your information or using it for any purposes other than sending you
newsletters. We have entered into a data-privacy contract to that effect with
the newsletter provider in question.
The social media buttons provided on our website for Facebook and Twitter are “share” buttons or hyperlinks to the respective social media channel. They do not create an automatic connection to the various platforms, which distinguishes them from “like” buttons, which are not used on this website.
The online booking module we use on this website makes it easier for you and us to agree and manage room bookings. We use “Dirs21” for this purpose. In the case of a room booking, it is essential to collect the data, as this is necessary for the processing of your booking and the provision of your booked service for Reiters Wohlfühlhotel.